Unlocking Profits: The Dynamics and Risks of Co-Branded Credit Card Partnerships
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by Unboxify,
4 min reading time
The Lucrative World of Co-Branded Credit Card Partnerships 💳
As much as $10 million, that's how much Wells Fargo is losing every month due to its credit card partnership with BILT. Despite some high-profile failures, these types of credit card partnerships make up 62% of the portfolios of the largest issuers in the US. Experts predict that the industry will continue to grow. Let’s delve into how these complex partnerships work and what some missteps reveal about what's at stake.
Understanding Co-Branded Partnerships ✨
A co-branded credit card partnership occurs when a bank teams up with a company to issue a co-branded credit card. These partnerships span various industries, from airlines to retailers, and aim to build customer loyalty while reeling in new clients.
- Rewards for Customers: Customers earn rewards like discounts or free hotel nights, enhancing their loyalty to both the bank and the brand.
- Mutual Benefits: Both the bank and its partnering brand see this as a win-win situation, benefiting from more customers and increased revenue.
The Role of Card Networks 🌐
Card networks like Visa and MasterCard play a crucial role in these partnerships. They earn revenue when more transactions are conducted through their networks. Generally, these co-branded partnerships attract high-spending consumers, resulting in significant transactional volume for the networks.
Case Study: Amazon Prime Visa Credit Card 🌟
Take the Amazon Prime Visa credit card as an example:
- Amazon: Acts as the brand offering rewards.
- Visa: The card network that facilitates transactions anywhere Visa is accepted.
- Chase: The issuing bank.
The revenue generated through these cards is split between the bank and the brand, based on their agreement. Both parties also earn from new account openings.
Navigating Risks and Missteps 🚧
Although co-branded partnerships offer significant benefits, they also come with risks. Let's look at some notable missteps:
Wells Fargo and BILT 💸
Wells Fargo teamed up with BILT, a FinTech startup, to offer a credit card that earns points on rent—a rare perk that required Wells Fargo to absorb high transaction fees. Despite gaining many young adult cardholders, the partnership resulted in substantial losses for Wells Fargo. The bank paid BILT $200 for every new account and made additional payments every time rent was paid using the card. Internal projections about consumer use were off the mark, resulting in millions of dollars lost monthly. Wells Fargo has halted bidding on new co-brand programs and may reconsider continuing its partnership with BILT when the contract expires in 2029.
Apple and Goldman Sachs 🍏
In 2019, Apple and Goldman Sachs launched the Apple Credit Card with some unusual terms, such as no late fees and no selling of customer data. Despite managing a balance of over $8 billion within a few years, Goldman Sachs encountered significant expenses and regulatory challenges. This led to a proposal from Apple to exit the contract in 2023 as Goldman Sachs decided to leave the consumer lending space.
Walmart and Capital One 🏪
Walmart ended its exclusive credit card partnership with Capital One earlier than scheduled in 2023. Walmart sued Capital One, alleging contract breaches. Both companies declined to comment, but it was speculated that Walmart wanted to renegotiate terms that Capital One wasn’t willing to accept.
Challenges and Rewards ⚖️
- Revenue Split: Generally, 2/3 or 3/4 of the total revenue from these partnerships goes to the brand.
- Loyalty Programs: Co-branded cards are extremely beneficial for brands, offering additional revenue streams and customer loyalty.
- Bank Benefits: Even if banks don't get the majority of the revenue, they gain new customers and increased purchase volume.
- High-Spending Consumers: These collaborations often bring in high-spending consumers, which is an attractive prospect for banks.
The Future of Co-Branded Credit Cards 🚀
Experts believe that the co-branded credit card industry will continue to grow faster than the overall credit card industry. Brands will persist in their efforts to earn more money, while issuers will seek to attract high-spending consumers. The drive for more revenue and increased consumer loyalty indicates a bright future for these partnerships, despite the occasional missteps.
The world of co-branded credit cards is intricate and evolving, shaped by both immense opportunities and significant risks. For companies and banks involved, the correct balance between offered rewards and economic sustainability will determine their future success in this lucrative market.